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	<title>Human Factors &#8211; Eisner Safety Consultants</title>
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	<item>
		<title>BSI White Paper on Human Factors &#038; Usability</title>
		<link>https://eisnersafety.com/2015/02/27/bsi-white-paper-on-human-factors-usability/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=bsi-white-paper-on-human-factors-usability</link>
		
		<dc:creator><![CDATA[leoeisner]]></dc:creator>
		<pubDate>Fri, 27 Feb 2015 23:15:35 +0000</pubDate>
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		<guid isPermaLink="false">http://www.eisnersafety.com/eisnersafetycom/?p=4159</guid>

					<description><![CDATA[Blog focus BSI’s 7th in a series of White Papers for Medical Device, on  Human Factors &#38; Usability Engineering White Paper on The growing role of human factors and usability engineering for medical devices This white paper is on “The growing role]]></description>
										<content:encoded><![CDATA[<p><a href="http://www.eisnersafety.com/wp-content/uploads/2015/02/bsi-hfusability-wp-cover.jpg"><img fetchpriority="high" decoding="async" class="alignleft size-medium wp-image-4160" style="margin-top: 2px; margin-bottom: 2px;" title="bsi hf&amp;usability wp cover" src="http://www.eisnersafety.com/wp-content/uploads/2015/02/bsi-hfusability-wp-cover-212x300.jpg" alt="" width="212" height="300" /></a><span style="font-size: small; font-family: arial, helvetica, sans-serif;">Blog focus BSI’s 7<sup>th</sup> in a series of White Papers for Medical Device, on  Human Factors &amp; Usability Engineering</span></p>
<p><strong><span style="font-size: small; font-family: arial, helvetica, sans-serif;">White Paper on The growing role of human factors and usability engineering for medical devices</span></strong></p>
<p><span style="font-size: small; font-family: arial, helvetica, sans-serif;">This white paper is on “<a href="http://www.bsigroup.com/en-GB/our-services/medical-device-services/BSI-Medical-Devices-Whitepapers/" target="_blank" rel="noopener noreferrer">The growing role of human factors and usability engineering for medical devices”</a>and is focused on “&#8230;applying knowledge of human capabilities and limitations Human Factors and Usability Engineering (HF/UE) contributes to the design of intuitive displays, controls, and other interfaces that substantially reduce the risk of user error.”  It is written by Bob North, Human Centered Strategies.</span></p>
<p><span style="font-size: small; font-family: arial, helvetica, sans-serif;">I have the distinct pleasure and honor of assisting BSI review this white paper as a member of the BSI Medical Devices White Paper Advisory Panel for this series of white papers.</span></p>
<h2><span style="font-family: arial, helvetica, sans-serif; font-size: small;"><strong>White Paper Series </strong></span><strong></strong></h2>
<p><span style="font-size: small; font-family: arial, helvetica, sans-serif;">This is the last planned white paper in this series of white papers.  BSI said of the series that &#8220;&#8230;we are&#8230;producing a series of medical devices white papers. These will keep you up to date with regulations, developments and help you prepare for changes within your industry.”</span></p>
<p><span style="font-size: small; font-family: arial, helvetica, sans-serif;">The other white papers in the series you may be interested in reading, as they are very timely and current, are below:</span></p>
<ul>
<li><span style="font-size: small; font-family: arial, helvetica, sans-serif;">Negotiating the innovation and regulatory conundrum</span></li>
<li><span style="font-size: small; font-family: arial, helvetica, sans-serif;">Engaging stakeholders in the home medical device market</span></li>
<li><span style="font-size: small; font-family: arial, helvetica, sans-serif;">What you need to know about the FDA&#8217;s UDI system final rule</span></li>
<li><span style="font-size: small; font-family: arial, helvetica, sans-serif;">Effective post-market surveillance; Understanding and conducting vigilance and post-market clinical follow-up</span></li>
<li><span style="font-size: small; font-family: arial, helvetica, sans-serif;">The proposed EU regulations for medical and in vitro diagnostic devices: An overview of the likely outcomes and consequences for the market</span></li>
<li><span style="font-size: small; font-family: arial, helvetica, sans-serif;">Generating clinical evaluation reports: A guide to effectively analysing medical device safety and performance</span></li>
</ul>
<p><span style="font-size: small; font-family: arial, helvetica, sans-serif;"><strong><a href="http://www.bsigroup.com/en-GB/our-services/medical-device-services/BSI-Medical-Devices-Whitepapers/" target="_blank" rel="noopener noreferrer">You can sign-up for future white papers</a></strong> or <strong><a href="http://shop.bsigroup.com/upload/forms/newsletter-signup.html" target="_blank" rel="noopener noreferrer">sign-up for their industry sectors newsletter</a></strong>.</span></p>
<p><span style="font-size: small; font-family: arial, helvetica, sans-serif;">If you need help with your EU CE Mark Medical Device Directive or IVD Directive Technical Files or Design Dossiers or preparing for your Notified Body Audit, email Leo Eisner directly at <strong><a href="mailto:&#76;eo&#64;Ei&#115;&#110;e&#114;&#83;a&#102;&#101;&#116;&#121;&#46;com">Le&#111;&#64;&#69;&#105;s&#110;er&#83;&#97;f&#101;t&#121;.&#99;om</a></strong>, or call Leo at +1-(503)-244-6151. He is the Principal Consultant of Eisner Safety Consultants (<strong><a title="Link to Eisner Safety Consultants Website" href="http://bit.ly/EisnerSafetyConsultants">bit.ly/EisnerSafetyConsultants</a></strong>).</span></p>
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		<title>2013 RAPS Regulatory Conf. Presentation &#8211; IEC60601-1 3rd ed., Managing Human Factors &#038; Usability Risks</title>
		<link>https://eisnersafety.com/2013/09/10/2013-raps-regulatory-conf-presentation-iec60601-1-3rd-ed-managing-human-factors-usability-risks/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=2013-raps-regulatory-conf-presentation-iec60601-1-3rd-ed-managing-human-factors-usability-risks</link>
		
		<dc:creator><![CDATA[leoeisner]]></dc:creator>
		<pubDate>Tue, 10 Sep 2013 05:01:26 +0000</pubDate>
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		<guid isPermaLink="false">http://www.eisnersafety.com/eisnersafetycom/?p=3456</guid>

					<description><![CDATA[Join us at the 2013 RAPS Regulatory Convergence Conference (Boston) in the Medical Device Track on IEC 60601-1 Third edition: Managing Human Factors and Usability Risks.  Your experts that will help you through these issues are Leo Eisner of Eisner]]></description>
										<content:encoded><![CDATA[<p>Join us at the <strong><a href="http://www.raps.org/education-amp-training/2013-raps.aspx" target="_blank" rel="noopener noreferrer">2013 RAPS Regulatory Convergence Conference (Boston)</a></strong> in the <strong><a href="http://www.raps.org/education-amp-training/2013-raps/schedule/2013-session-detail/category/59/medical-devices-in-vitro-diagnostics.aspx" target="_blank" rel="noopener noreferrer">Medical Device Track</a></strong> on <strong><a href="http://www.raps.org/education-amp-training/2013-raps/schedule/2013-session-detail/article/3382/iec-60601-1-3rd-edition-managing-human-factors-and-usability-risks.aspx" target="_blank" rel="noopener noreferrer">IEC 60601-1 Third edition: Managing Human Factors and Usability Risks</a></strong>.  Your experts that will help you through these issues are Leo Eisner of Eisner Safety Consultants, and Mark Leimbeck and Michael Wicklund of UL LLC and will be presenting on Wednesday 8 October, 2013 8:30 &#8211; 10AM in Boston at the John B. Hynes Veterans Memorial Convention Center.</p>
<p><span id="more-3456"></span></p>
<p>As you know Risk management is a necessary, yet onerous, task when developing electro-medical devices. Since IEC 60601-1 3rd ed. was published, manufacturers have faced many new risk management challenges with respect to their electro-medical devices, especially home health devices.</p>
<p>Avoid the common pitfalls of risk management in IEC 60601-1 3rd ed. Experts will share case studies in their risk management practices for their own devices.</p>
<p>Come join us at the <strong><a href="http://www.raps.org/education-amp-training/2013-raps.aspx" target="_blank" rel="noopener noreferrer">RAPS Convergence Conference</a></strong> to learn more on this subject.</p>
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		<title>Presentation on Navigating FDA&#8217;s Home Use Medical Devices Draft Guidance</title>
		<link>https://eisnersafety.com/2013/06/10/presentation-on-navigating-fdas-home-use-medical-devices-draft-guidance/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=presentation-on-navigating-fdas-home-use-medical-devices-draft-guidance</link>
		
		<dc:creator><![CDATA[leoeisner]]></dc:creator>
		<pubDate>Mon, 10 Jun 2013 20:19:19 +0000</pubDate>
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		<guid isPermaLink="false">http://www.eisnersafety.com/eisnersafetycom/?p=3381</guid>

					<description><![CDATA[Leo Eisner will be presenting on the topic “Navigating FDA’s Draft Guidance on Home Use Medical Devices” at an FX Conferences event on 11 July, 2013 (Thurs) at 11:00AM – Noon (Pacific), 2:00PM – 3:00PM (Eastern).  You don’t have to]]></description>
										<content:encoded><![CDATA[<p><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Leo Eisner will be presenting on the topic “Navigating FDA’s Draft Guidance on Home Use Medical Devices” at an FX Conferences event on 11 July, 2013 (Thurs) at 11:00AM – Noon (Pacific), 2:00PM – 3:00PM (Eastern).  You don’t have to leave your office to join in on the presentation and as a <strong><em>special thank you for visiting us at Eisner Safety Consultants you can get a $50.00 discount.<br />
</em></strong></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: small;"><strong><span id="more-3381"></span>What’s it about:</strong>  The FDA published its draft guidance on Design Considerations for Devices Intended for Home Use in December of 2012, as part of an initiative started back in April 2010 “to support the safe use of medical devices in the home.” The guidance document is a significant step forward helping manufacturers understand the design criteria, user environments to consider, environmental considerations, and labeling issues. It also looks at other standards and FDA guidance manufacturers should consider, as well as post-market considerations, and other vital aspects of designing and developing devices that are intended to make the devices safer and easier to use.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Join us for this timely and informative audio conference presentation as our speaker takes attendees on a guided tour of the draft guidance. The presentation reviews the key points of the document as it relates to the IEC 60601-1-11 standard (Home Use Medical Electrical Equipment), human factors and usability (user environment), environmental considerations, labeling, and design controls (including risk management).<br />
</span><br />
<span style="font-family: arial, helvetica, sans-serif; font-size: small;"> <strong>This audio conference will cover:</strong></span></p>
<ul>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Variations in the definition of home-use device under FDA and IEC 60601-1-11</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: small;">How the draft guidance relates to FDA’s Medical Device Home Use Initiative</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Environmental considerations discussed in the draft guidance</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: small;">User environments to be considered</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Key elements to keep in mind when designing home-use devices</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Labeling considerations</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Post-market considerations</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: small;">And more</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: small;">To <strong><em>find out more about the presentation &amp; discount ($50.00 off regular price) <a href="http://www.eisnersafety.com/events/">click here</a></em></strong> for the details and also some other <strong><em><a href="http://www.eisnersafety.com/Events#Past_Presentations">past presentations</a></em></strong> that Eisner Safety Consultants have presented for FX Conferences previously.</span></p>
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		<title>New LinkedIn Group on IEC 60601 Medical Electrical Equipment &#038; Systems</title>
		<link>https://eisnersafety.com/2013/02/19/new-linkedin-group-on-iec-60601-medical-electrical-equipment-systems/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=new-linkedin-group-on-iec-60601-medical-electrical-equipment-systems</link>
		
		<dc:creator><![CDATA[leoeisner]]></dc:creator>
		<pubDate>Tue, 19 Feb 2013 18:17:19 +0000</pubDate>
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		<category><![CDATA[medical electrical equipment]]></category>
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		<category><![CDATA[Part 2 60601 Stds]]></category>
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		<guid isPermaLink="false">http://www.eisnersafety.com/eisnersafetycom/?p=3126</guid>

					<description><![CDATA[A new LinkedIn group has been formed thx to the support of the IEC (International Electrotechnical Commission)*.  The group name is the IEC 60601 series of standards on Medical Electrical Equipment.  This group is not just about the 3rd edition]]></description>
										<content:encoded><![CDATA[<p><span style="font-size: small; font-family: arial, helvetica, sans-serif;">A new LinkedIn group has been formed thx to the support of the IEC (International Electrotechnical Commission)*.  The group name is the <strong><a title="&quot;IEC 60601 Series - Medical Electrical Equipment&quot; LinkedIn Group" href="http://www.linkedin.com/groups/IEC-60601-Series-Medical-Electrical-4860733/about?trk=anet_ug_grppro" target="_blank" rel="noopener noreferrer">IEC 60601 series of standards on Medical Electrical Equipment</a>.</strong>  This group is not just about the 3rd edition of IEC 60601-1 but about the whole series of IEC 60601 series of standards and other related medical device information that you may want to ask or share.  Please come <strong><a href="http://www.linkedin.com/groups/IEC-60601-Series-Medical-Electrical-4860733/about?trk=anet_ug_grppro" target="_blank" rel="noopener noreferrer">join us</a></strong>.  The group is described below:</span></p>
<p style="padding-left: 30px;"><span style="font-size: small; font-family: arial, helvetica, sans-serif;"><span id="more-3126"></span>If you are interested in the IEC 60601 Series of Standards for Medical Electrical Equipment (MEE) and Medical Electrical Systems (MES), this is the group that will allow you to share your experiences, ask questions and discuss your opinions. This is a platform for 60601 experts, and those that want to learn more, to discuss topics related to this large set of standards related to MEE &amp; MES including 7 Collateral Standards (and counting) and over 60+ Particular Standards. In addition to these Particular Standards, there are many other standards that apply to MEE &amp; MES. </span></p>
<p style="padding-left: 30px;"><span style="font-size: small; font-family: arial, helvetica, sans-serif;">This series of standards is very important in the medical device regulatory world as the IEC 60601 series of standards are the &#8220;Gold&#8221; standard for national regulatory agencies such as the FDA, Health Canada, The EU Medical Device Directives (MDD &amp; AIMDD), the Japanese Ministry of Health, Labour &amp; Welfare (MHLW), and many other national regulators. Most countries adopt these standards into their national standards mostly without modification but on occasion national deviations are needed to meet the national electrical code among many other issues. </span></p>
<p style="padding-left: 30px;"><span style="font-size: small; font-family: arial, helvetica, sans-serif;">This group is here to discuss a wide range of topics r<span style="font-family: arial, helvetica, sans-serif;">elated to the IEC 60601 series of standards, the regulatory impact of these standards (such as the differences in 3rd ed. vs 2nd ed. of IEC 60601-1 &amp; country specific regulatory impacts), the changes continually happening in this field (i.e. 3rd ed. of IEC 60601-1, IEC 60601-1, 3rd ed. + Amendment 1, etc.), what are the regulatory requirements for specific countries as they evolve (like in the Middle East &amp; Asia), and many more topics within the medical device world are also up for play.</span></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: small;">The group is run by Leo Eisner of Eisner Safety Consultants, an expert in the IEC 60601 series of standards, and the group is owned by IEC.  Please come and <strong><a href="http://www.linkedin.com/groups/IEC-60601-Series-Medical-Electrical-4860733/about?trk=anet_ug_grppro" target="_blank" rel="noopener noreferrer">join us</a></strong> in this new adventure and see what you can bring to this new gro<span style="font-family: arial, helvetica, sans-serif;">up and/or learn from your group members.</span></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: small;">* NOTE:  The IEC is the owner of this LinkedIn sub-group under their main umbrella IEC LinkedIn Group.  Leo Eisner is the manager of the group and if you have any questions with regard to the <strong><a title="&quot;IEC 60601 Series - Medical Electrical Equipment&quot; LinkedIn Group" href="http://www.linkedin.com/groups/IEC-60601-Series-Medical-Electrical-4860733/about?trk=anet_ug_grppro" target="_blank" rel="noopener noreferrer">IEC 60601 series of standards on Medical Electrical Equipment</a> </strong>Sub-Group please contact <strong><a href="mailto:&#76;e&#111;&#64;Eis&#110;er&#83;a&#102;&#101;&#116;&#121;.&#99;o&#109;">Leo</a>.</strong></span></p>
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		<title>FDA on Quest to Standardize Mandatory MedDvc Labeling</title>
		<link>https://eisnersafety.com/2013/01/08/fda-on-quest-to-standardize-mandatory-meddvc-labeling/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=fda-on-quest-to-standardize-mandatory-meddvc-labeling</link>
		
		<dc:creator><![CDATA[leoeisner]]></dc:creator>
		<pubDate>Tue, 08 Jan 2013 23:03:38 +0000</pubDate>
				<category><![CDATA[Uncategorized]]></category>
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		<category><![CDATA[Standardized Medical Device Labeling]]></category>
		<category><![CDATA[Standardized Medical Labeling]]></category>
		<category><![CDATA[Surveys of Labeling]]></category>
		<category><![CDATA[Usability]]></category>
		<category><![CDATA[Usability Engineering]]></category>
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		<guid isPermaLink="false">http://www.eisnersafety.com/eisnersafetycom/?p=3003</guid>

					<description><![CDATA[On 4 Jan 2013 the FDA issued, in the Federal Register, a notice of Public Workshop entitled &#8220;Accessible Standardized Medical Device Labeling&#8221;.  FDA indicated the focus of the workshop is to &#8220;discuss the growing need for medical device labeling to be]]></description>
										<content:encoded><![CDATA[<p><span style="font-size: small; font-family: arial, helvetica, sans-serif;">On 4 Jan 2013 the FDA issued, in the Federal Register, a notice of Public Workshop entitled &#8220;Accessible Standardized Medical Device Labeling&#8221;.  FDA indicated the focus of the workshop is to &#8220;discuss the growing need for medical device labeling to be delivered in a clear, concise, and readily accessible format so that patients, caregivers, and healthcare providers may access and utilize device labeling as efficiently and effectively as possible.  This public workshop aims to engage stakeholders in active discussion with FDA and to encourage public comments regarding standard content and format for medical device labeling and the use of a repository containing medical device labeling.&#8221;</span></p>
<p><span style="font-size: small; font-family: arial, helvetica, sans-serif;"><span id="more-3003"></span></span></p>
<p><span style="font-size: small; font-family: arial, helvetica, sans-serif;">The <strong><a href="https://www.federalregister.gov/articles/2013/01/07/2013-00003/accessible-medical-device-labeling-in-a-standard-content-and-format-public-workshop-request-for" target="_blank" rel="noopener noreferrer">Federal Register notice</a></strong> (FR Notice) continues with details about the workshop.  The public workshop is free with registration (please register early) and will be held on April 29 &#8211; 30, 2013 at the FDA White Oak Campus at 10903 New Hampshire Ave, Bldg 31 Conference Center, the Great Room (room 1503A), Silver Springs, MD 20993. To <strong><a href="http://www.fda.gov/MedicalDevices/NewsEvents/WorkshopsConferences/default.htm" target="_blank" rel="noopener noreferrer">register for the workshop visit the FDA&#8217;s Medical Devices News &amp; Events &#8211; Workshop &amp; Conferences calendar</a></strong>.  There is also an option for a Webcast to view the workshop from off-site web facilities.  To sign-up in this way use the same registration link as above but make sure to note that you want to attend via a webcast vs in person.  The contact person for this workshop is Mary Brady, <strong><a href="mailto:Mar&#121;.Br&#97;dy&#64;fd&#97;.hh&#115;.go&#118;" target="_blank" rel="noopener noreferrer">Ma&#114;y&#46;&#66;rady&#64;&#102;&#100;&#97;.&#104;h&#115;&#46;&#103;&#111;v</a> </strong>who is also involved with the Home Use Medical Device Initiative so this is a good tie-in with that subject as labeling is critical to get consistent for ease of use or Usability (or Human Factors some call it).  Refer to the blog post on the <strong><a href="http://www.eisnersafety.com/fda-issues-draft-guidance-on-meddvcs-intended-for-home-use/" target="_blank" rel="noopener noreferrer">Home Use Medical Device Draft Guidance document</a></strong> that was issued on 12 December 2012 for details about the Home Use Draft Guidance document and also about the Home Use Initiative.</span></p>
<p><span style="font-size: small; font-family: arial, helvetica, sans-serif;">In the background section of the FR Notice for this Workshop FDA indicates &#8220;Currently, there are no regulations that explicitly define and describe a standard content and format for medical device labeling. FDA is concerned that the lack of standard content and format may translate into an increased risk of medical device error. Also, there is no single available source of medical device labeling for people to view, search, and download for devices that are used in clinical and non-clinical environments. FDA is aware of and concerned with the risk of medical errors that result from lost or inaccessible labeling.&#8221;</span></p>
<p><span style="font-size: small; font-family: arial, helvetica, sans-serif;">FDA also conducted a 2-phase research study with Research triangle Institute (RTI) of healthcare professionals in regard to their experiences with medical device labeling, and what they would like to see in a standardized version of device labeling. Key findings from the study helped create an outline for standard content and format for medical device labeling id&#8217;ing the most relevant sections.  Also, survey participants asked for a &#8220;quick reference guide&#8221;  for proper device operation &amp; use.  They indicated that would be more convenient and effective with the option of referring to a more comprehensive form of labeling.</span></p>
<p><span style="font-size: small; font-family: arial, helvetica, sans-serif;">Additionally FDA also conducted a survey of the National Family Caregivers Association (NFCA) on medical device labeling to elicit home caregivers&#8217; experiences with medical device labeling for devices used in the home environment.  Here again is another tie-in with the <strong><a href="http://www.eisnersafety.com/fda-issues-draft-guidance-on-meddvcs-intended-for-home-use/">Home Use Medical Device Draft Guidance document and blog post</a></strong> on this subject.  It is clear this initiative is tied-in with the Home Use Initiative and will help support each of the initiatives.  FDA continues to say in the FR Notice &#8220;As more medical devices migrate out of clinical care environments and into patients&#8217; homes, the assurance that devices are being used properly and safely no longer resides with a healthcare professional; rather, the responsibility is with the patient, spouse, sibling, or even children. When medical devices are sent home with patients or are moved from one location to another, the labeling often becomes misplaced, lost, damaged, or discarded, which may result in adverse events or other complications due to misinterpretations and absence of proper labeling.&#8221;</span></p>
<p><span style="font-size: small; font-family: arial, helvetica, sans-serif;">Per the FDA FR Notice the workshop will focus on the following topics for discussion</span></p>
<h3 id="h-10" style="padding-left: 30px;"><span style="font-size: small; font-family: arial, helvetica, sans-serif;">A. Summary of FDA Work on Labeling</span></h3>
<p id="p-21" style="padding-left: 60px;" data-page="952"><span style="font-size: small; font-family: arial, helvetica, sans-serif;">1. RTI two-phase research study of healthcare professionals regarding device labeling.</span><br />
<span style="font-size: small; font-family: arial, helvetica, sans-serif;"> 2. NFCA survey of consumers on medical device labeling.</span><br />
<span style="font-size: small; font-family: arial, helvetica, sans-serif;"> 3. Cooperative Research and Development Agreement with Kwikpoint for the development of visual language for device labeling.</span><br />
<span style="font-size: small; font-family: arial, helvetica, sans-serif;"> 4. The Center for Drug Evaluation and Research measures of success with standard labeling and the use of a drug repository.</span></p>
<h3 id="h-11" style="padding-left: 30px;"><span style="font-size: small; font-family: arial, helvetica, sans-serif;">B. Standard Content and Format of Device Labeling</span></h3>
<p id="p-25" style="padding-left: 60px;" data-page="952"><span style="font-size: small; font-family: arial, helvetica, sans-serif;">1. Review the outline for a draft standard content and format of medical device labeling.</span><br />
<span style="font-size: small; font-family: arial, helvetica, sans-serif;"> 2. Current thinking on a standard content and format of medical device labeling.</span><br />
<span style="font-size: small; font-family: arial, helvetica, sans-serif;"> 3. Use of symbols in medical device labeling.</span><br />
<span style="font-size: small; font-family: arial, helvetica, sans-serif;"> 4. Discuss a shortened version of standard medical device labeling.</span></p>
<h3 id="h-12" style="padding-left: 30px;"><span style="font-size: small; font-family: arial, helvetica, sans-serif;">C. Repository of Medical Device Labeling for Home Use Devices</span></h3>
<p id="p-29" style="padding-left: 60px;" data-page="952"><span style="font-size: small; font-family: arial, helvetica, sans-serif;">1. Online access to device labeling.</span><br />
<span style="font-size: small; font-family: arial, helvetica, sans-serif;"> 2. Panel discussions on using an online device labeling site.</span><br />
<span style="font-size: small; font-family: arial, helvetica, sans-serif;"> 3. Discuss the types of devices whose labeling should be on the site.</span></p>
<p data-page="952"><span style="font-size: small; font-family: arial, helvetica, sans-serif;">For additional information on the topic also refer to the <strong><a href="http://www.raps.org/focus-online/news/news-article-view/article/2684/fda-looks-to-establish-standardized-mandatory-labeling-format-for-medical-devic.aspx" target="_blank" rel="noopener noreferrer">RAPS News article on 4 Jan 2013</a></strong>.</span></p>
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		<title>FDA Issues Draft Guidance on MedDvcs Intended for Home Use</title>
		<link>https://eisnersafety.com/2012/12/25/fda-issues-draft-guidance-on-meddvcs-intended-for-home-use/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=fda-issues-draft-guidance-on-meddvcs-intended-for-home-use</link>
		
		<dc:creator><![CDATA[leoeisner]]></dc:creator>
		<pubDate>Tue, 25 Dec 2012 01:06:01 +0000</pubDate>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[510(k)]]></category>
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		<guid isPermaLink="false">http://www.eisnersafety.com/eisnersafetycom/?p=2915</guid>

					<description><![CDATA[On 12 December 2012 the FDA issued a new Draft Guidance for Industry &#38; FDA Staff on Design Considerations (for design and development) for Devices Intended for Home Use. Back in April 2010 the FDA launched the Medical Device Home]]></description>
										<content:encoded><![CDATA[<p><span style="font-family: arial, helvetica, sans-serif; font-size: small;">On 12 December 2012 the FDA issued a new Draft Guidance for Industry &amp; FDA Staff on Design Considerations (for design and development) for Devices Intended for Home Use.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Back in April 2010 the <strong><a href="http://www.fda.gov/MedicalDevices/ProductsandMedicalProcedures/HomeHealthandConsumer/HomeUseDevices/ucm208268.htm" target="_blank" rel="noopener noreferrer">FDA launched the Medical Device Home Use Initiative</a></strong> as there were concerns of the growing number of safety issues with medical devices intended for professional settings like a hospital being misused in the home setting.  An example is the misuse of infusion pumps intended for the hospital or other professional healthcare environment and not the home use environment. One of the many <strong><a href="http://www.fda.gov/MedicalDevices/ProductsandMedicalProcedures/HomeHealthandConsumer/HomeUseDevices/ucm238841.htm" target="_blank" rel="noopener noreferrer">case studies that the FDA is publishing on a monthly basis</a> </strong>was the case of a 9 year old girl using a insulin infusion pump set that was discarded from the hospital with an infusion pump.  Soon after using the infusion pump set she had nausea and vomiting and ended up in the emergency room.  When the medical professional removed the cannula it became apparent that it was bent and sadly the infusion pump didn&#8217;t alarm or notice the change.  The next day she died due to heart failure.  The case study on the FDA website is not clear if there is a direct connection to her death and the fact that the infusion pump didn&#8217;t alarm but you can see that the use of an infusion pump and the infusion pump set being improperly handled and maybe even the infusion pump wasn&#8217;t set-up properly caused some major issues at a minimum.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: small;"><span id="more-2915"></span></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: small;">This <strong><a href="http://www.fda.gov/MedicalDevices/ProductsandMedicalProcedures/HomeHealthandConsumer/HomeUseDevices/ucm208268.htm" target="_blank" rel="noopener noreferrer">initiative</a></strong> through FDA&#8217;s efforts have provided additional information and resources for manufacturers, health care professionals, home care recipients, consumers, and caregivers and FDA is continuing to develop and encourage the safe use of home use medical devices.  The key areas of this Initiative are 1) the issuance of a draft guidance document (just released and that is what this post is all about) for manufacturers recommending actions they should take to receive FDA approval or clearance of devices intended to be used in the home, 2) develop a labeling repository for medical devices that have been approved or cleared for home use (they are still working thru this issue and seeing if this will be a feasible solution), 3) Increasing Public awareness of the situation of use of medical devices outside the clinical setting.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: small;">To ensure that the FDA considers your comments on this draft guidance before the FDA begins work on the final version of the guidance, submit electronic or written comments on the draft guidance by March 13, 2013.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: small;">The <strong><a href="http://www.eisnersafety.com/wp-content/uploads/2012/12/Draft-Guidance-for-Industry-FDA-Staff-Design-Considerations-for-Devices-Intended-for-Home-Use-Dec-12-2012.pdf" target="_blank" rel="noopener noreferrer">draft guidance document</a></strong> is a big step in the right direction as the home use environment is a very different environment than is the hospital or clinic setting where the medical devices used in those settings are controlled and operated primarily by the Dr&#8217;s, nurses or other clinicians. Whereas, outside those controlled environments (i.e. hospitals &amp; clinics) medical devices many times are operated by a lay person (user with no professional training or experience) and so there are considerable risks that need to be considered which this FDA draft guidance document attempts to consider. The guidance document considers both OTC (over-the-counter) and prescription devices, the use environment (locations being used such as at home, in the shower, at the tennis court, out shopping, on a train or bus, on an airplane, at the beach, out for a run, etc.), and the discusses different unique risks. &#8220;The draft guidance provides recommendations for minimizing the risks associated with home use devices by considering the user, the use environment, the device or system, human factors, and labeling.&#8221; The guidance says that the recommendations apply to design and development of the device but also provides recommendations regarding postmarket considerations and lastly that the design &amp; development recommendations should be considered even if the device that is likely to used in the home even if the device isn&#8217;t intended solely for home use.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: small;">The guidance does differ from IEC 60601-1-11 (medical electrical devices for use in the home use environment) a bit in the definitions as the guidance says that:</span></p>
<p style="padding-left: 30px;"><span style="font-family: arial, helvetica, sans-serif; font-size: small;">A<strong> home use device</strong> is a medical device intended for users in any environment outside of a professional healthcare facility or clinical laboratory. The term includes devices intended for use in both professional healthcare facilities and homes. </span></p>
<p style="padding-left: 30px;"><span style="font-family: arial, helvetica, sans-serif; font-size: small;">A <strong>professional healthcare facility </strong>is an environment where operators with medical training are continually available to use devices when patients are present. This includes but is not limited to hospitals, long-term care facilities, nursing homes, emergency medical services, clinics, and outpatient treatment facilities. </span></p>
<p style="padding-left: 30px;"><span style="font-family: arial, helvetica, sans-serif; font-size: small;">A <strong>qua</strong><strong>lified healthcare professional </strong>is a licensed or non-licensed healthcare professional with sufficient skills and experience with the use of a device to aid or train someone to use and maintain the device.</span></p>
<p style="padding-left: 30px;"><span style="font-family: arial, helvetica, sans-serif; font-size: small;">A <strong>home </strong>is any environment other than a professional healthcare facility or clinical laboratory where a device may be used.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: small;"><em><span style="text-decoration: underline;">Whereas, <strong>in the IEC 60601-1-11:2010 standard</strong> the following definitions <strong>mean</strong> that the <strong>Nursing Homes are considered to be a Home Healthcare Environment</strong> which is <strong>in conflict of the FDA draft guidance document</strong> which <strong>doesn&#8217;t include it in their definition as a &#8220;Home Use&#8221; Environment.</strong></span></em></span></p>
<p style="padding-left: 30px;"><span style="font-family: arial, helvetica, sans-serif; font-size: small;"><strong>Home Healthcare Environment </strong>(clause 3.2) is a dwelling place in which a Patient lives or other places where Patients are present, excluding professional healthcare facility environments where Operators with medical training are continually available when Patients are present</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Within this same definition (clause 3.2 of IEC 60601-1-11) there are a couple notes that clearly state what a Professional Healthcare Facility is including environments such as a hospital, clinic, Dr&#8217;s offices, free standing surgi-centers, dentist offices, free standing birthing centers <strong>BUT</strong> doesn&#8217;t include Nursing Homes as a Professional Healthcare Facility.  This is where the FDA guidance document and IEC 60601-1-11 differ and this is surprising to me as the FDA guidance document does refer directly to IEC 60601-1-11 in seven cases in the guidance document so they are relying on it for some of the basis of the guidance document.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Design controls are called out in several ways in the guidance document including use of Design Controls per 21CFR820.30 which if you have an FDA QS (Quality System) per the QSR (Quality System Regulation) this should be included in your QS if you design products.  Also, it discusses as part of the Design Controls the use of the Risk Management Process per ISO 14971 with some additional inputs to the risk management process including from Human Factors / Usability Engineering Analysis per AAMI HE74 (Human Factors Design Process for Medical Devices), AAMI HE 75 (Human Factors Engineering &#8211; Design of Medical Devices), and IEC 62366 (Application of usability engineering to medical devices).  Lastly, this section of the guidance also discusses that software should be controlled thru the Design Control process and that IEC 62304 (medical device software &#8211; Software lifecycle processes) as well a couple FDA Guidance documents on Software are important to consider, as applicable to your home use device.  This means that you, the manufacturer, will need to per the FDA guidance document &#8220;broaden your existing concept development and preliminary testing processes to account for the needs of home users and requirements for straightforward device operation, obvious interface layouts, and appropriate alarm methods.&#8221;  As you can see Design Controls will be important to follow the FDA Recognized Consensus Standards (ISO 14971, IEC 62366, IEC 62304, &amp; AAMI HE75 but HE74 isn&#8217;t an FDA Recognized Consensus Standard) and the applicable FDA Guidance documents, as well. </span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Now, let&#8217;s look at Environmental Considerations a bit more &#8211; As I mentioned earlier in this post there are many locations to consider.  The guidance document in section 3, &#8220;Environmental Considerations&#8221;, refers the reader directly to IEC 60601-1-11:2010 (1st edition), it also indicates that you should label the device to include warnings against using the device in environmental conditions which would raise safety &amp; effectiveness concerns but never label to mitigate risks (very similar tone as from the EU Commission in regard to all 3 Medical Device Directives). The main environmental considerations this section of the document covers the following environmental considerations:</span></p>
<ul>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: small;"> Location &#8211; Such as urban, suburban, rural, school, office, retail, trains, planes, cars.   How does the applicable environments to your device impacts the patient, the device,  and the environment around the device?  What&#8217;s the impact on the device from Electromagnetic Interference (EMI)?</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Physical Location &#8211; Consider the structure of the location(s) the device will be used in. What about a crowed location such as a small apartment with lots of stuff around that the patient may bump into on a regular basis?  Are there any hazards because of the crowded environment, such as tripping hazards, device cables getting tangled, device getting bumped, etc.</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Contaminants &#8211; Consider the environment a non-sterile location.  Consider the risks that your device or the location of it&#8217;s use could be contaminated with such things as smoke, pet hair, household chemicals, etc. Design the product to prevent ingress of liquids and particulates.  Refer to IEC 60601-1-11 as these are some of the considerations within the standard.</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Water supply, if applicable to the device &#8211; type of water &#8211; distilled vs well or tap water &#8211; An example would be the impact if a CPAP machine used tap water vs distilled water there is a lot of mineral deposits that end up on the water chamber which means some of that could be breathed in by the patient.  So, is this a hazard?  Something for the manufacturers to figure out.</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Temperature &#8211; There could be a variation in temperature within a home that doesn&#8217;t have air conditioning, what if the device is portable and left in the car on a really hot day or on a snowy day?</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Dampness &amp; humidity &#8211; Similar considerations to Temperature.</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Atmospheric pressure changes &#8211;  Elevation and plane travel have impact on this issue.</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Air-flow &#8211; Blocked air vent can be an issue in this case if your device relies on ait-flow.</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Child-proofing &#8211; Since the device will be in the home and many homes have children or children visitors the devices should be child-proofed (avoid small parts being accessible, minimize number of detachable parts, etc.).</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Tamper-proof &#8211; Intentional and no-intentional.</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Travel &amp; International Use &#8211; Local, regional, international.  This means change in power source voltage, current &amp; frequency are all possible which could have impact on the functioning of the device.  There could be need for a battery back-up and labeling to deal with identifying what power adaptor would be sufficient to work for what country of use.  Some countries such as Japan depending on what part of the country you are located in you have either 50 or 60 Hz, but only 100Volts (differs from the typical 120 VAC in the US).  Interpower Corp has a great resource if you are looking to know what is the voltage and frequency for each country and also the power plug type.  This <strong><a href="http://www.interpower.com/ic/wp-content/uploads/Guide-WW-PS-8-12.pdf" target="_blank" rel="noopener noreferrer">chart by Interpower</a></strong> is something I refer to on occasion but I can see many of my clients using this document.</span><br />
<span style="font-family: arial, helvetica, sans-serif; font-size: small;"> Also, consider traveller passing thru security checkpoints and how that impacts the patient of body-worn devices and the impact of the x-ray or other screening technologies (now and in the future) impact on the device itself. Or if the user must under go a &#8220;pat-down&#8221; The guidance points the user of this guidance to the <strong><a href="http://www.tsa.gov/traveler-information/travelers-disabilities-and-medical-conditions" target="_blank" rel="noopener noreferrer">TSA website for information to consider being added to the user&#8217;s manual</a></strong>.</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Fluid Exposure &#8211; Fluid spills and submersion of fluids.  This is also considered in IEC 60601-1-11.</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: small;">The guidance goes on to &#8220;User Considerations&#8221; for section 4 of the document.  The user in this case is not the same as the Health Care professional that uses devices in the hospital, clinic, dr&#8217;s office, out-patient surgi-center, nursing home, and other professional health care facility.  Home users can have a wide range of disabilities that the device maker will need to consider in the design of the device including physical, sensory/perceptual, cognitive, emotional capabilities and disabilities.  So, you need to make the device as easy as possible as can be used and you need to consider and use some if not all of the documents that FDA recommends in this section which includes: <strong><a href="http://www.fda.gov/downloads/MedicalDevices/DeviceRegulationandGuidance/GuidanceDocuments/ucm094461.pdf" target="_blank" rel="noopener noreferrer">FDA guidance on Human Factors</a> </strong>(issued july 2000 &#8211; dated compared to the next few standards noted here), IEC 62366:2007, AAMI HE75:2009, IEC 60601-1-11:2010.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Section 5 goes into &#8220;Device Considerations&#8221; which the FDA means to keep it simple (or the KISS concept &#8211; Keep It Simple Stupid) to understand, operate, and maintain safely &amp; effectively.  FDA provides some device &#8211; specific considerations that the device maker should consider in their design and development of the device(s) at hand such as:</span></p>
<ul>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Lock-out mechanisms &#8211; to avoid access to certain functions that the health care provider may need to set.</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Calibration &#8211; avoid calibration if possible and if not minimal calibration by the user (make sure to have very clear step by step instructions &amp; clear feedback while doing any calibration steps).</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Mechanical Strength &#8211; Refer to IEC 60601-1-11 for mechanical tests of both transit operable and non-transit operable devices.</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Electrical Issues &#8211; Supply mains (power source tests per IEC 60601-1 &#8211; interruption, voltage limitations); Internal electrical power source (i.e. batteries &#8211; charging issues, IFU details, replaceable batteries); Permanently installed devices (grounding issues); Outlets and Adaptors (can the device share power with another device?, can you connect device to an outlet that is connected to a switch?, etc.); Power outages (back-up power considerations, emergency contact info, how long or how many cycles can the device operate without mains power?, etc.); Battery life (how long operate on a fully charged battery?)</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: small;">EMC (Electro-magnetic compatibility) &#8211; Refer to the FDA Recognized Consensus Standard IEC 60601-1-2:2007 Medical Electrical Equipment, Part 1-2: General Requirements for Basic Safety and Essential Performance &#8211; Collateral Standard: Electromagnetic Compatibility &#8211; Requirements and Tests.  This standard considers tests for immunity of the device to the outside world and emissions from the device to the outside (it&#8217;s impact on other things and devices).</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Wireless Technology &#8211; Manufacturer will need to meet applicable technology standards (none mentioned in the document), FCC requirements.  Safety &amp; effectiveness concerns of the wireless technology will be an important point to highlight and prove to the FDA.</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Alarm Systems &#8211; FDA recommends to follow IEC 60601-1-8:2006 (2nd edition) &#8211; Medical electrical equipment; Part 1-8: General requirements for basic safety and essential performance; Collateral Standard: General requirements, tests and guidance for alarm systems in medial electrical equipment and medical electrical systems.</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Section six discusses &#8220;Human Factors&#8221; including User Training, Certification and the FDA guidance documents and standards such as ISO 14971:2007 (Risk Management for Medical Devices), IEC 62366:2007 (mentioned earlier in this post) and AAMI HE75:2009 (mentioned earlier in the post).</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Section seven discusses &#8220;Labeling&#8221; at length including the FDA requirements under 21CFR Part 801 (Labeling) &amp; 809.10 (Labeling for in vitro diagnostic products); <strong><a href="http://www.fda.gov/downloads/MedicalDevices/DeviceRegulationandGuidance/GuidanceDocuments/ucm070801.pdf" target="_blank" rel="noopener noreferrer">FDA guidance document on Patient Labeling</a></strong> (Issued April 2001); 6 other FDA guidance documents; IEC 60601-1-11:2010, section 7.5.2; ISO 15197 First edition 2003-05-01, <em>In vitro diagnostic test systems – Requirements for blood-glucose monitoring system for self-testing in managing diabetes mellitus, </em>Clause 5; a booklet that FDA put together for the Home User of the Device &#8211; titled <strong><a href="http://www.fda.gov/ucm/groups/fdagov-public/@fdagov-meddev-gen/documents/document/ucm252812.pdf" target="_blank" rel="noopener noreferrer">&#8220;How to Prepare for and Handle Power Outages for Medical Devices that Require Electricity&#8221;</a></strong>; a reference to the Department of Homeland Security for <strong><a href="http://www.ready.gov/sites/default/files/FEMA_Disabilities_R-6_web_june2012.pdf" target="_blank" rel="noopener noreferrer">&#8220;Prepare for Emergencies Now&#8221;</a></strong>;  the FDA webpage titled <strong><a href="http://www.fda.gov/medicaldevices/safety/emergencysituations/ucm055987.htm" target="_blank" rel="noopener noreferrer">&#8220;</a></strong><strong><a style="font-family: arial, helvetica, sans-serif;" href="http://www.fda.gov/medicaldevices/safety/emergencysituations/ucm055987.htm" target="_blank" rel="noopener noreferrer">FDA Offers Tips about Medical Devices and Hurricane Disasters&#8221;</a></strong>; a reference to the <strong><a href="http://www.epa.gov/osw/nonhaz/industrial/medical/programs.htm" target="_blank" rel="noopener noreferrer">EPA (Environmental Protection Agency) website in how to properly dispose of medical waste focused on state programs and regulations</a></strong>;  and references to IEC 60601-1-2:2007.  I am disappointed the guidance doesn&#8217;t refer to other sections of IEC 60601-1-11:2010 as there are other important areas to consider for marking &amp; labeling from both IEC 60601-1:2005 (or AAMI ES 60601-1:2005) in clause 7 and also in IEC 60601-1-11:2010 in clause 7.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Section 8 goes into &#8220;Postmarket Considerations&#8221; including Customer Service, Medical Device Reporting and Selling or Purchasing Used Prescription Devices.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Section 9 is the conclusion section of the document pointing at that if you follow this document in the design and development of your device you have a higher likelihood of a safe and effective device.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Section 10 is a listing of additional resources to consider while you are on this journey of designing a safe and effective home use device.</span></p>
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		<title>FDA Draft Guidance &#8211; Human Factors &#038; Usability Engineering</title>
		<link>https://eisnersafety.com/2011/06/23/fda-draft-guidance-human-factors-usability-engineering/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=fda-draft-guidance-human-factors-usability-engineering</link>
		
		<dc:creator><![CDATA[leoeisner]]></dc:creator>
		<pubDate>Thu, 23 Jun 2011 21:28:48 +0000</pubDate>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Draft Guidance]]></category>
		<category><![CDATA[FDA]]></category>
		<category><![CDATA[FDA Draft Guidance]]></category>
		<category><![CDATA[Federal Register]]></category>
		<category><![CDATA[HE75]]></category>
		<category><![CDATA[Human Factors]]></category>
		<category><![CDATA[Human Factors Engineering]]></category>
		<category><![CDATA[IEC 60601-1-6]]></category>
		<category><![CDATA[IEC 62366]]></category>
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		<category><![CDATA[ISO 14971]]></category>
		<category><![CDATA[ISO14971]]></category>
		<category><![CDATA[Usability]]></category>
		<category><![CDATA[Usability Engineering]]></category>
		<category><![CDATA[Use Error]]></category>
		<category><![CDATA[User Error]]></category>
		<category><![CDATA[User Errors]]></category>
		<guid isPermaLink="false">http://www.eisnersafety.com/eisnersafetycom/?p=2146</guid>

					<description><![CDATA[The FDA issued a draft guidance document on &#8216;Applying Human Factors and Usability Engineering to Medical Devices to Optimize Safety &#38; Effectiveness in Design&#8217; for Industry and FDA Staff as of June 22, 2011.  A 90 day comment period is]]></description>
										<content:encoded><![CDATA[<p><span style="font-size: small;"><span style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">The FDA issued a </span><span style="text-decoration: underline;"><strong><a title="Draft Guidance for Industry &amp; FDA Staff - Applying Human Factors &amp; Usability Engineering to Med Dvcs to Optimize Safety &amp; Effectiveness in Design" href="http://www.fda.gov/downloads/MedicalDevices/DeviceRegulationandGuidance/GuidanceDocuments/UCM259760.pdf" target="_blank" rel="noopener noreferrer"><span style="font-size: small;"><span style="font-size: small;"><span style="font-family: arial, helvetica, sans-serif;">draft guidance</span></span></span></a></strong></span><a title="Draft Guidance for Industry &amp; FDA Staff - Applying Human Factors &amp; Usability Engineering to Med Dvcs to Optimize Safety &amp; Effectiveness in Design" href="http://www.fda.gov/downloads/MedicalDevices/DeviceRegulationandGuidance/GuidanceDocuments/UCM259760.pdf" target="_blank" rel="noopener noreferrer"><span style="font-size: small;"><span style="font-size: small;"><span style="font-family: arial, helvetica, sans-serif;"> document on &#8216;Applying Human Factors and Usability Engineering to Medical Devices to Optimize Safety &amp; Effectiveness in Design&#8217;</span></span></span></a><span style="font-size: small;"><span style="font-size: small;"><span style="font-family: arial, helvetica, sans-serif;"> for Industry and FDA Staff as of June 22, 2011.  A 90 day comment period is open and comments to be considered should be sent to FDA by September 19, 2011 per the </span></span></span></span></span><a title="Federal Register Notice for Draft Guidance on HF &amp; UE" href="http://www.gpo.gov/fdsys/pkg/FR-2011-06-22/html/2011-15570.htm" target="_blank" rel="noopener noreferrer"><span style="font-size: small;"><span style="font-size: small;"><span style="font-size: small;"><span style="font-size: small;"><span style="font-size: small;"><span style="font-size: small;"><span style="font-size: small;"><span style="font-family: arial, helvetica, sans-serif;">Federal Register Notice</span></span></span></span></span></span></span></span></a><span style="font-size: small;"><span style="font-size: small;"><span style="font-size: small;"><span style="font-size: small;"><span style="font-size: small;"><span style="font-size: small;"><span style="font-size: small;"><span style="font-size: small;"><span style="font-family: arial, helvetica, sans-serif;">. </span></span></span></span></span></span></span></span></span></p>
<p><span style="font-size: small;"><span style="font-size: small;"><span style="font-family: arial, helvetica, sans-serif;">In the Federal Register Notice the background information (the first few paragraphs of Section 3 [Overview] of the Guidance document) is interesting as follows: </span></span></span></p>
<p style="padding-left: 30px; "><span style="font-size: small;"><span style="font-size: small;"><span style="font-family: arial, helvetica, sans-serif;">&#8220;</span></span></span><span style="font-size: 11.6667px;"><span style="font-size: small;"><span style="font-size: small;"><span style="font-family: arial, helvetica, sans-serif;">To understand use-related hazards, it is necessary to have an accurate and complete understanding of how a device will be used.  Understanding and optimizing how people interact with technology is the subject of human factors engineering (HFE) and usability engineering (UE). HFE/UE considerations that are important to the development of medical devices include three major components of the device-user system: (1) Device users, (2) device use environments, and (3) device user interfaces. </span></span></span></span><span style="line-height: normal; font-size: 10px;"><span style="font-size: small;"><span style="font-size: small;"><span style="font-family: arial, helvetica, sans-serif;">This interaction and its possible results are depicted graphically in Figure 1.</span></span></span></span></p>
<figure style="width: 304px" class="wp-caption aligncenter"><a href="http://www.eisnersafety.com/wp-content/uploads/2011/06/ucm260314.gif"><span style="font-size: small;"><span style="font-family: arial, helvetica, sans-serif;"><img decoding="async" class=" " src="http://www.eisnersafety.com/wp-content/uploads/2011/06/ucm260314.gif" alt="" width="304" height="162" /></span></span></a><figcaption class="wp-caption-text">Fig 1 From FDA Guidance Document - Interactions among HFE/UE considerations result in either safe &amp; effective use or unsafe or ineffective use</figcaption></figure>
<p style="padding-left: 30px; "><span style="font-size: 11.6667px;"><span style="font-size: small;"><span style="font-size: small;"><span style="font-family: arial, helvetica, sans-serif;">For safety-critical technologies such as medical devices, the process of eliminating or reducing design-related use problems that contribute to or cause unsafe or ineffective medical treatment is part of a process for controlling overall risk. For devices where harm could result from &#8220;use errors,&#8221; the dynamics of user interaction are safety-related and should be components of risk analysis and risk management. By incorporating these considerations into the device development process, manufacturers can reduce the overall risk level posed by their devices, thus decreasing adverse events associated with the device, and avoid potential device recalls.</span></span></span></span></p>
<p style="padding-left: 30px; "><span style="font-size: 11.6667px;"><span style="font-size: small;"><span style="font-size: small;"><span style="font-family: arial, helvetica, sans-serif;">&#8230;&#8221;</span></span></span></span></p>
<p><span style="font-size: small;"><span style="font-size: small;"><span style="font-size: small;"><span style="font-family: arial, helvetica, sans-serif;"><span style="text-decoration: underline;"><strong><span style="font-size: small;"><span style="font-size: small;"><span style="font-family: arial, helvetica, sans-serif;">To submit comments</span></span></span></strong></span><span style="font-size: small;"><span style="font-size: small;"><span style="font-family: arial, helvetica, sans-serif;"> follow these instructions: </span></span></span></span></span></span></span><span style="font-size: 11.6667px;"><span style="font-size: small;"><span style="font-size: small;"><span style="font-size: small;"><span style="font-size: small;"><span style="font-family: arial, helvetica, sans-serif;">Submit written requests for single copies of the draft guidance document entitled &#8220;Draft Guidance for Industry and Food and Drug Administration Staff: Applying Human Factors and Usability Engineering to Optimize Medical Device Design&#8221; to the Division of Small Manufacturers, International, and Consumer Assistance, Center for Devices and Radiological Health, Food and Drug Administration, 10903 New Hampshire Ave., Bldg. 66, rm. 4613, Silver Spring, MD 20993-0002. Send one self-addressed adhesive label to assist that office in processing your request, or fax your request to 301-847-8149. See the SUPPLEMENTARY INFORMATION section for information on electronic access to the guidance.</span></span></span></span></span></span></p>
<p><span style="font-size: small;"><span style="font-size: small;"><span style="font-size: small;"><span style="font-family: arial, helvetica, sans-serif;">Submit electronic comments on the draft guidance to </span></span></span></span><a href="http://www.regulations.gov/"><span style="font-size: small;"><span style="font-size: small;"><span style="font-size: small;"><span style="font-family: arial, helvetica, sans-serif;">http://www.regulations.gov</span></span></span></span></a><span style="font-size: small;"><span style="font-size: small;"><span style="font-size: small;"><span style="font-family: arial, helvetica, sans-serif;">. Submit written comments to the Division of Dockets Management (HFA-305), Food and Drug Administration, 5630 Fishers Lane, rm. 1061, Rockville, MD 20852. Identify comments with the docket number found in brackets in the heading of this document.</span></span></span></span></p>
<p><span style="font-size: small;"><span style="font-size: small;"><span style="font-family: arial, helvetica, sans-serif;"> </span></span></span></p>
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		<title>Two Conf&#8217;s on 60601 Series of Stds Mar 3 &#038; 4th</title>
		<link>https://eisnersafety.com/2011/02/28/two-confs-on-60601-series-of-stds-mar-3-4th/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=two-confs-on-60601-series-of-stds-mar-3-4th</link>
		
		<dc:creator><![CDATA[leoeisner]]></dc:creator>
		<pubDate>Mon, 28 Feb 2011 13:00:23 +0000</pubDate>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[60601 series]]></category>
		<category><![CDATA[60601-1]]></category>
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		<category><![CDATA[Collateral Standard]]></category>
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		<category><![CDATA[Home Healthcare Environments]]></category>
		<category><![CDATA[Home Use]]></category>
		<category><![CDATA[Home Use Environment]]></category>
		<category><![CDATA[Home Use Med Dvcs]]></category>
		<category><![CDATA[Human Factors]]></category>
		<category><![CDATA[IEC]]></category>
		<category><![CDATA[IEC60601-1]]></category>
		<category><![CDATA[IEC60601-1 3rd ed.]]></category>
		<category><![CDATA[IEC60601-1-11]]></category>
		<category><![CDATA[ISO]]></category>
		<category><![CDATA[ISO 14971]]></category>
		<category><![CDATA[Leo Eisner]]></category>
		<category><![CDATA[MDD]]></category>
		<category><![CDATA[Medical Devices]]></category>
		<category><![CDATA[Part 2 60601 Stds]]></category>
		<category><![CDATA[RAPS]]></category>
		<category><![CDATA[Risk Management]]></category>
		<category><![CDATA[Seminar]]></category>
		<category><![CDATA[TÜV America]]></category>
		<category><![CDATA[UL]]></category>
		<guid isPermaLink="false">http://www.eisnersafety.com/eisnersafetycom/?p=2088</guid>

					<description><![CDATA[Come join Eisner Safety Consultants at one or both conferences March 3 &#38; 4th.  Both are related to the 60601 series of standards. On March 3rd join FX Conferences and Leo Eisner to learn about the home healthcare environment and]]></description>
										<content:encoded><![CDATA[<p><span style="font-size: medium;"><span style="font-family: arial, helvetica, sans-serif;">Come join Eisner Safety Consultants at one or both conferences March 3 &amp; 4th.  Both are related to the 60601 series of standards.</span></span></p>
<p><span style="font-size: medium;"><span style="font-family: arial, helvetica, sans-serif;">On March 3rd join FX Conferences and Leo Eisner to learn about the home healthcare environment and the proposed emergency medical services standards, respectively IEC 60601-1-11 &amp; IEC 60601-1-12 (hopefully).  More information can be found on our</span></span><a href="http://www.Eisnersafety.com/conf-on-iec-60601-1-11-proposed-iec-60601-1-12-home-health-care-emerg-med-srvcs-environ-stds/"><span style="font-size: medium;"><span style="font-family: arial, helvetica, sans-serif;"> blog post</span></span></a><span style="font-size: medium;"><span style="font-family: arial, helvetica, sans-serif;"> on this topic.</span></span></p>
<p><span style="font-size: medium;"><span style="font-family: arial, helvetica, sans-serif;">On March 4th  join Leo Eisner in Foster City, CA as he &amp; several other presenters focus on the topic of &#8220;Evolving Risk-Based Regulatory Requirements&#8221; for a whole day workshop put on by RAPS (SF Bay Area Chapter) &amp; ASQ (Biomedical Division Northern CA Discussion Group).  Leo will be presenting on the 3rd ed. of IEC 60601-1, the series of standards, and also the impact of change on the medical device industry.  Other topics will include </span></span><span style="line-height: normal; font-size: 9.72222px;"><span style="font-size: medium;"><span style="font-family: arial, helvetica, sans-serif;">Usability &amp; Human Factors verification, validation, and regulatory requirements; and </span></span></span><span style="line-height: normal;"><span style="font-size: medium;"><span style="font-family: arial, helvetica, sans-serif;">Clinical evaluation &amp; investigation regulatory requirements. </span></span></span><span style="font-size: 13.1944px;"><span style="font-size: medium;"><span style="font-family: arial, helvetica, sans-serif;">More information can be found on our </span></span><a href="http://www.EisnerSafety.com/leo-eisner-presenting-at-raps-asq-on-iec60601-1-3rd-ed/"><span style="font-size: medium;"><span style="font-family: arial, helvetica, sans-serif;">blog post</span></span></a><span style="font-size: medium;"><span style="font-family: arial, helvetica, sans-serif;"> on this topic.</span></span></span></p>
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		<title>Leo Eisner Presenting at RAPS/ASQ on IEC60601-1 3rd ed.</title>
		<link>https://eisnersafety.com/2011/01/28/leo-eisner-presenting-at-raps-asq-on-iec60601-1-3rd-ed/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=leo-eisner-presenting-at-raps-asq-on-iec60601-1-3rd-ed</link>
		
		<dc:creator><![CDATA[leoeisner]]></dc:creator>
		<pubDate>Fri, 28 Jan 2011 12:00:50 +0000</pubDate>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[60601 series]]></category>
		<category><![CDATA[60601-1]]></category>
		<category><![CDATA[60601-1 3rd ed.]]></category>
		<category><![CDATA[AAMI ES60601-1]]></category>
		<category><![CDATA[AAMI ES60601-1/C1]]></category>
		<category><![CDATA[ANSI/AAMI ES60601-1]]></category>
		<category><![CDATA[Clinical Evaluations]]></category>
		<category><![CDATA[EN60601]]></category>
		<category><![CDATA[EN60601-1]]></category>
		<category><![CDATA[EU]]></category>
		<category><![CDATA[FDA]]></category>
		<category><![CDATA[FDA Guidance]]></category>
		<category><![CDATA[Home Healthcare Environments]]></category>
		<category><![CDATA[Home Use]]></category>
		<category><![CDATA[Home Use Environment]]></category>
		<category><![CDATA[Home Use Med Dvcs]]></category>
		<category><![CDATA[Human Factors]]></category>
		<category><![CDATA[IEC]]></category>
		<category><![CDATA[IEC60601-1]]></category>
		<category><![CDATA[IEC60601-1 3rd ed.]]></category>
		<category><![CDATA[IEC60601-1-11]]></category>
		<category><![CDATA[ISO 14971]]></category>
		<category><![CDATA[Medical]]></category>
		<category><![CDATA[Medical Devices]]></category>
		<category><![CDATA[Part 2 60601 Stds]]></category>
		<category><![CDATA[Risk Management]]></category>
		<category><![CDATA[Standards/Regulations Update Srvc]]></category>
		<category><![CDATA[Usability]]></category>
		<guid isPermaLink="false">http://www.eisnersafety.com/eisnersafetycom/?p=2003</guid>

					<description><![CDATA[  Biomedical Division Northern California Discussion Group  andSan Francisco Bay Area Chapter Topic: &#8220;Evolving Risk-Based Regulatory Requirements&#8221; whole day workshop covering 3 key quality &#38; regulatory areas: IEC 60601-1, 3rd ed. general, collateral, and particular standards including essential performance, risk management integration,]]></description>
										<content:encoded><![CDATA[<p style="font: normal normal normal 12px/normal Helvetica; margin: 0px;"> </p>
<p style="font: normal normal normal 12px/normal Helvetica; margin: 0px;"><span style="font-size: medium;"><span style="color: #333399;"><br />
 <img decoding="async" style="-webkit-user-select: none; border: 0px initial initial;" src="http://asq.org/img/templates/shared/asq_logo.gif" alt="" width="53" height="59" /> Biomedical Division Northern California Discussion Group  and</span></span><span style="line-height: 15px;"><span style="font-size: medium;"><span style="color: #333399;"><img loading="lazy" decoding="async" style="-webkit-user-select: none; border: 0px initial initial;" src="http://media.linkedin.com/media/p/2/000/015/262/0eaf434.png" alt="" width="80" height="40" />San Francisco Bay Area Chapter</span></span></span></p>
<p style="font: normal normal normal 12px/normal Helvetica; margin: 0px;"><span style="line-height: 15px;"><span style="font-size: medium;"><span style="color: #333399;"><br />
 </span></span></span></p>
<p><span style="font-size: medium;"><span style="color: #333399;"> </span></span></p>
<p style="text-align: left;"><span style="font-family: arial, helvetica, sans-serif;"><span style="font-size: medium;"><span style="color: #000080;">Topic: &#8220;Evolving Risk-Based Regulatory Requirements&#8221; whole day workshop covering 3 key quality &amp; regulatory areas:</span></span></span></p>
<ul>
<li><span style="color: #000080;"><span style="font-size: medium;"><span style="font-family: arial, helvetica, sans-serif;">IEC 60601-1, 3rd ed. general, collateral, and particular standards including essential performance, risk management integration, and the impact of change on industry</span></span></span></li>
<li><span style="color: #000080;"><span style="font-size: medium;"><span style="font-family: arial, helvetica, sans-serif;">Usability and Human Factors verification, validation, and regulatory requirements</span></span></span></li>
<li><span style="color: #000080;"><span style="font-size: medium;"><span style="font-family: arial, helvetica, sans-serif;">Clinical evaluation and investigation regulatory requirements</span></span></span></li>
</ul>
<p style="font-family: arial, helvetica, sans-serif;"><span style="font-size: medium;"><span style="color: #000080;"><span style="font-size: medium;">Presenters: Leo Eisner of </span><a title="What Eisner Safety Consultants Can Offer Your Company" href="http://www.eisnersafety.com/about_us/"><span style="font-size: medium;">Eisner </span>Safety Consultants</a> will be co-presenting with Geetha Rao, PhD, VP, risk management and strategy, Triple Ring Technologies, Inc; Ibim Tariah, technical director, BSI Healthcare; Craig J. Coombs, RAC, president, Coombs Medical Device Consulting, Inc.; and Juergen Stetin, president and CEO, PROSYSTEM AG <br />
 </span></span></p>
<p style="font-family: arial, helvetica, sans-serif;"><span style="font-size: medium;"><span style="color: #000080;">When: March 4, 2011 (Friday), presentations start right at 8:30AM check-in 7:45AM with Continental Breakfast</span></span></p>
<p style="font-family: arial, helvetica, sans-serif;"><span style="font-size: medium;"><span style="color: #000080;">Registration Contact: <a href="mailto: &#119;ca&#114;&#114;&#64;r&#97;&#112;s.&#111;&#114;&#103;">Wesley Carr</a> or call +1 301-770-2920 ext. 231 <a href="http://www.eisnersafety.com/wp-content/uploads/2009/05/ASQ-SF-March-Reg-Form.pdf">Registration form for event</a>, must register by Feb 25, 2011, space is limited</span></span></p>
<p style="font-family: arial, helvetica, sans-serif;"><span style="font-size: medium;"><span style="color: #000080;">Where: Crown Plaza Mid-Penisula, 1221 Chess Drive Foster City, CA 94404</span></span></p>
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		<title>Eisner Safety Consultants Newsletter #6 Now Online</title>
		<link>https://eisnersafety.com/2010/07/06/eisner-safety-consultants-newsletter-6-now-online/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=eisner-safety-consultants-newsletter-6-now-online</link>
		
		<dc:creator><![CDATA[eisnersafety]]></dc:creator>
		<pubDate>Tue, 06 Jul 2010 06:00:59 +0000</pubDate>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[2007/47/EC]]></category>
		<category><![CDATA[60601 series]]></category>
		<category><![CDATA[60601-1]]></category>
		<category><![CDATA[60601-1 3rd ed.]]></category>
		<category><![CDATA[60601-2-XX (Particular Stds)]]></category>
		<category><![CDATA[AAMI]]></category>
		<category><![CDATA[AAMI ES60601-1]]></category>
		<category><![CDATA[CDRH]]></category>
		<category><![CDATA[CENELEC]]></category>
		<category><![CDATA[EN60601]]></category>
		<category><![CDATA[EN60601-1]]></category>
		<category><![CDATA[ESCNews]]></category>
		<category><![CDATA[FDA]]></category>
		<category><![CDATA[Human Factors]]></category>
		<category><![CDATA[IEC]]></category>
		<category><![CDATA[IEC60601-1]]></category>
		<category><![CDATA[IEC60601-1 3rd ed.]]></category>
		<category><![CDATA[Inductive Coupling]]></category>
		<category><![CDATA[MDD]]></category>
		<category><![CDATA[MDD Amendment]]></category>
		<category><![CDATA[MEDDEV 2.4-1]]></category>
		<category><![CDATA[Notified Body]]></category>
		<category><![CDATA[Rechargeable Batteries]]></category>
		<category><![CDATA[TÜV America]]></category>
		<category><![CDATA[TUV Product Service]]></category>
		<category><![CDATA[TUV SUD]]></category>
		<category><![CDATA[UL]]></category>
		<guid isPermaLink="false">http://www.eisnersafety.com/eisnersafetycom/escnews-6-avail-60601-1-3rd/</guid>

					<description><![CDATA[Eisner Safety Consultants Newsletter #6 – published 6/30/2010 &#38; covers Recent news on IEC/EN 60601-1:2005/2006; Classification MedDev, Clinical Data &#38; Usability Analysis Requirements per the Amended MDD; and Rechargeable Batteries with Inductive Coupling Download all our newsletters at http://www.EisnerSafety.com/esc-news/ Summary:]]></description>
										<content:encoded><![CDATA[<p><span style="font-family: helvetica;">Eisner Safety Consultants Newsletter #6 – published 6/30/2010 &amp; covers Recent news on IEC/EN 60601-1:2005/2006; Classification MedDev, Clinical Data &amp; Usability Analysis Requirements per the Amended MDD; and Rechargeable Batteries with Inductive Coupling</span><strong><span style="font-family: helvetica;"> </span></strong></p>
<p><strong><span style="font-family: helvetica;"> </span></strong></p>
<p><span style="font-family: helvetica;">Download all our newsletters at </span><span style="font-family: helvetica;"><a title="http://www.EisnerSafety.com/esc-news/" href="http://ht.ly/27o8Q" target="_blank" rel="noopener noreferrer">http://www.EisnerSafety.com/esc-news/</a><span id="more-1715"></span></span></p>
<p><strong><span style="font-family: helvetica;">Summary:<br />
 </span> </strong><span style="font-family: helvetica;">This issue is packed full of important updates and useful information. First, we are going to focus on additional updates with regard to IEC/EN 60601-1:2005/2006 as there is significant news since the last issue of our newsletter.</span></p>
<p><span style="font-family: helvetica;">Next we delve into the MDD Amendment 2007/47/EC specifically on the updated Classification MEDDEV and the new Clinical Data requirements. We also would like to remind you when your EU MDD Notified Body is up to reviewing your technical file or design dossier you need to make sure you have addressed the Usability and Clinical Data requirements as they apply to all medical devices under the MDD Amendments. If you need help with these new requirements to the MDD we have a toolkit that will be helpful to you.</span></p>
<p><span style="font-family: helvetica;">Lastly, our Associate Christine Ruther writes about an FCC publication in regard to medical devices that use inductive coupling to recharge batteries.</span></p>
<p><span style="font-family: helvetica;">We hope you enjoy this edition of the newsletter and we would enjoy hearing back from you on any suggested topics and your feedback.</span></p>
<p><strong><span style="font-family: helvetica;">How to Subscribe:</span></strong></p>
<p><span style="font-family: helvetica;">If you would like to subscribe to our newsletters please go to the upper left hand corner of any our web pages on the website and enter your e-mail address in the subscribe box.  You will receive an e-mail from </span><a href="mailto:&#110;ews&#108;&#101;tte&#114;&#64;e&#105;s&#110;ersa&#102;e&#116;&#121;&#46;c&#111;&#109;"><span style="font-family: helvetica;">ne&#119;&#115;&#108;e&#116;t&#101;r&#64;E&#105;&#115;&#110;&#101;&#114;Sa&#102;&#101;&#116;&#121;&#46;c&#111;&#109;</span></a><span style="font-family: helvetica;">.  Please click the confirm link to opt-in to the newsletter. If </span><a href="mailto:&#110;&#101;ws&#108;&#101;&#116;&#116;&#101;r&#64;&#69;&#105;s&#110;e&#114;S&#97;f&#101;t&#121;&#46;&#99;&#111;m"><span style="font-family: helvetica;">ne&#119;&#115;&#108;&#101;&#116;ter&#64;Eisne&#114;S&#97;fe&#116;&#121;.&#99;&#111;m</span></a><span style="font-family: helvetica;"> goes to your junk mail folder please white list our e-mail address so you can enjoy our newsletters</span>.</p>
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